Collector shuts down on ipad ios 10.3 when I submit a location. has to be restarted.

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03-11-2015 09:21 AM
JeffersonJacobs
New Contributor

When I collect a point and hit submit, it saves it to the device, but then closes collector.  I have to re-open collector and re-open the map to collect each new point.

any suggestions?

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43 Replies
RussellRoberts1
Esri Frequent Contributor

Can you share your map and service with Collector4ArcGIS and i'll check it out.

Thanks

Russ

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RickChubb
New Contributor II

OK, I just sent you an invitation to our group. The map is called AGM Trapping Demo.

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RussellRoberts1
Esri Frequent Contributor

Thanks Rick, I can reproduce your issue and we are looking into it. Please keep the map and service up while we are looking into the issue.

Thanks!

Russ

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RickChubb
New Contributor II

Will do. Thank you for the help!

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RickChubb
New Contributor II

Russ,

My original feature layer and tile package were WGS84.  I created new versions using Web Mercator and now everything works well. Is that a known limitation for iOS 10.3?

I was able to use WGS84 layers with version 10.2.7 on iOS.  Also, my Android phone with 10.3 has no problem with the WGS84 layers.

Rick

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RuiGe
by Esri Contributor
Esri Contributor

Hi, Rick,

Were you able to use Collector update with this offline map (AGM Trapping Demo)?

Thanks,

Rui

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JeffersonJacobs
New Contributor

Hi Russ,

Cool thanks. I created a group:

Here is the Link

http://arcg.is/1BK4OfA

hopefully that works.

Thanks,

Jefferson

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RussellRoberts1
Esri Frequent Contributor

Can you invite Collector4ArcGIS into that group, I cannot access it from the link provided.

Thanks

Russ

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JeffersonJacobs
New Contributor

of course, sorry to have skipped that step.

Thanks again,

Jefferson

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