Collector offline wont sync

[RobertLefebvre]

Hello,

I am using collector on IOS and when I try to sync I get this error message:
[ATTACH=CONFIG]33032[/ATTACH]

Thanks for any help.

Robbie

[RussRoberts]

Can you share your service with me and I can take a look?

Thanks
Russ

[MikeMiller1]

I encountered the same problem when trying to sync data that included a photo attachment.  Is this something that ESRI is aware of and planning to fix?

[RobertLefebvre]

Russ,
I figured out the problem.  It is when I take a picture and try to upload it with the sync.

Another question, maybe not for this forum, but maybe you could point me in the correct direction.  Is it possible to make an editable layer in arcmap online if you do not have ArcGIS desktop?

Thanks,
Robbie

[BarryBiediger]

Robbie,

Do you mean you've taken pictures and added them to features as attachments?

[BarryBiediger]

As far as creating an editable layer you can create a hosted feature service by uploading a zipped shapefile, a csv file, or create one using another feature layer or template on ArcGIS Online.  See here: http://doc.arcgis.com/en/arcgis-online/share-maps/publish-features.htm

[MatPeck]

Hello,

I have also encountered a sync issue - the error message states "Empty username/password." Has anyone else got this? I'm logged in, obviously as I can get to the map.

I�??ve force closed the app, reset the ipad, etc. and it still does it. Any thoughts/ideas?



Thanks

- Mat

[MarkL]

Hi Mat,

Did you ever resolve this issue?  I am having the same problem.

M

[GaryMorris1]

Make sure you're using the latest version of Collector (10.2.5 currently).  We've fixed a number of authentication issues recently.

[MarkL]

I am actually running 10.2.5.  Just can't seem to get past this issue.  I get the error message when trying to download an extent worth of data. Perhaps it's an issue with the map service?