Collector for ArcGIS crashing when submitting or updating a feature

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05-14-2015 07:58 AM
AlexBlenkush1
New Contributor

Collector crashes whenever submitting or updating a feature. I have to open the application back up, and navigate back to my location on the cached workspace. I'm using an Ipad device.

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8 Replies
AlexBlenkush1
New Contributor

I'm experiencing this problem on Ipad versions 8.1.2 and 8.3.

Thanks

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Marion_CountyAuditor
New Contributor III

I am also experiencing the same problem, iPad iOS 8.3

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Marion_CountyAuditor
New Contributor III

I just uninstalled the app and reinstalled it - so far so good.

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AlexBlenkush1
New Contributor

Did you lose your cached maps when you uninstalled? Unfortunately, the iPad has a lot of cached maps that would take substantial time to redo.

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Marion_CountyAuditor
New Contributor III

I did lose the maps that were downloaded to the device. I re-downloaded them from my arcgis online account.

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Marion_CountyAuditor
New Contributor III

After downloading the maps to the device, it is back to crashing after updating

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MiaogengZhang
Esri Regular Contributor
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Marion_CountyAuditor
New Contributor III

Yes, but we need the ESRI base maps for our project. Is there a release date for the fix yet?

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