nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Collector: basemaps with arcgisserver in URL not displaying and not downloading in Android since 10.4.2 upgrade (build 1026)

GISSupport3

Hello,

Example URL:

https://collector.rfs.nsw.gov.au/arcgisserver/rest/services/Cache/NSW_LPI_Images_WM/MapServer

Had to change arcgisserver to ags, as per below:

https://collector.rfs.nsw.gov.au/ags/rest/services/Cache/NSW_LPI_Images_WM/MapServer

Only an issue on Android since 10.4.2 upgrade.

iOS still displaying and downloading basemaps from arcgissserver just fine.

Any ideas why?

Thanks,
Erin

Find more posts tagged with

Accepted answers

All comments

Anonymous User

Was anything else changed when you changed your proxy/web adaptor from arcgisserver to ags? I see the old server uses web-tier authentication. I do not know what the ags link uses as that looks to be blocked for now.

Do other services fail to download or display coming from the arcgisserver url?

GISSupport3

Hi Dan,

No changes made, only upgrade to Android v10.4.2.

- arcgisserver has integrated Windows Authentication (IWA)

- ags has anonymous authentication

All other services from arcgisserver work fine, as long as they are Feature Services. If they were Map Services, they failed.

Any other thoughts?

Anonymous User

I would make sure this setting is enabled:

Available map and image cache properties—Documentation | ArcGIS Enterprise

What errors do you receive when trying to download?

GISSupport3

Hi Dan,

Can you be more specific about which setting? There is a lot of detail in that webpage. Thanks.

Here is a screenshot of the error - the map/image displays only as grid.

Note, you can still pick a work area and map detail, and it downloads successfully - this didn't happen last time I tried, it just failed to download.

Thanks,

Erin

Join the Conversation

Signed in members can post, follow updates, and more. New here? Register a free account.

Quick Links

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.