Collector - ArcGIS com.esri.arcgis.runtime.error error 498

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03-11-2015 08:18 AM
ZacAndereck1
New Contributor II

Doing a simple point collection in Collector. Few fields in the form to fill out and attache a couple of pics.

Using most recent iOS updated 10.3. Tried to collect 50 features and had failure rate of about 60%. This was using connected application (nothing was offline) with sync enabled and single user in the field.

Each time we had an error it was com.esri.arcgis.runtime.error error 498. Screen shot posted. Any thoughts on what would be causing this. Very frustrating with 60% success rate.

Thanks

Zac

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2 Replies
AmandaBishop
Occasional Contributor

Hello Zac,

I am assuming you are using an apple iPhone?  since you mentioned "iOS".

Amanda

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ZacAndereck1
New Contributor II

Sorry - Yes iPhone 6 and an iPad were both tried during the process. We had a single person with a single credential used. They logged out of each device before switching to the other device and logging into collector. Edit permissions etc. were all at publisher (esri user group level) and editing/syncing enabled for the collection feature.

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