Collector and offline capabilities

[JanettePerez-Jimenez]

Hello! I am new to collector, and I downloaded a section of a larger map to work with for ease in the field. But now when I open the map it only shows me that section that I downloaded and not the rest of the map.... any tips on how to reset it so that I can view the rest of the map and not just the section I downloaded

[DerekLaw · Accepted solution]

Hi Janette,

> But now when I open the map it only shows me that section that I downloaded and not the rest of the map.... 

After performing your offline data collection, did you perform a sync operation and then remove the downloaded map area?

Sync and manage offline map areas—Collector for ArcGIS | ArcGIS 

Hope this helps,