Collector and offline capabilities

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07-24-2019 07:13 PM
JanettePerez-Jimenez
New Contributor

Hello! I am new to collector, and I downloaded a section of a larger map to work with for ease in the field. But now when I open the map it only shows me that section that I downloaded and not the rest of the map.... any tips on how to reset it so that I can view the rest of the map and not just the section I downloaded

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DerekLaw
Community Moderator

Hi Janette,

> But now when I open the map it only shows me that section that I downloaded and not the rest of the map.... 

After performing your offline data collection, did you perform a sync operation and then remove the downloaded map area?

Sync and manage offline map areas—Collector for ArcGIS | ArcGIS 

Hope this helps,

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DerekLaw
Community Moderator

Hi Janette,

> But now when I open the map it only shows me that section that I downloaded and not the rest of the map.... 

After performing your offline data collection, did you perform a sync operation and then remove the downloaded map area?

Sync and manage offline map areas—Collector for ArcGIS | ArcGIS 

Hope this helps,

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