Install 2013 over 2012 issue

[JeremyJurick]

Hi,

I've recently downloaded and installed CityEngine 2013.  I had 2012 already installed.  I kept receiving the attached messages.

I tried removing the .CityEngine folder from my user drive.  I also removed both 2013 and 2012 from my machine and reinstalled 2013 alone.  Still i'm receiving the errors.

Any advice?

Thanks,
Jeremy

[JeremyJurick]

OK, I think this may have something to do with the License Server i was trying to hit.  I believe it may be set up for v2012?  At least when I enter the one month trial period code for 2013, the software works as it should.

Thanks,
Jeremy

[Anonymous User]

Original User: kgrover

I am having the exact same issue with my 2013 concurrent use license. I get the same error. As you mentionned, I tried a trial license in standalone, and it works fine.

In the ArcGIS administration when pointing to our license server, it shows that we have 2 licenses for 2012-2013 available, but I get the error on opening.

Any ideas??

Kevin

[Anonymous User]

Original User: matthiasbuehler

Hi,

Meanwhile that's a known issue .. sorry for the trouble.

It's on the bug list and shall be resolved asap.

For now, I recommend to switch to single use (nodelocked) license instead of floating.

Ok ?

Matt

[Anonymous User]

Original User: MGLA__NZ

Hi

I appear to be having the same issue.  Any ideas when a patch may be available?

Dave

[TonyAlfredsson]

Hi,

We have a client with the same issue, any know workaround yet? Running CE 2013 on a clean machine connected to a concurrent license works just fine for me.

Regards, Tony

[Anonymous User]

Original User: matthiasbuehler

Hi !

Yes, this is a known issue. We're tracking this down as we speak and shall be fixed for the next version.

For now, please use single use ( nodelocked ) licenses, since this occurs only with concurrent ( floating ) licenses.


matt

[JarmoPeltomäki]

Hello!

The same problem. With concurrent license.

We have one concurrent and one single license.
Your solution means that CityEngine can be used only in one workstation?

Jarmo

[Anonymous User]

Original User: ASchwabedal

Hi Jarmo,

as long as the issue still occurs with concurrent licenses the workaround is to authorize node-locked (single use) licenses on your machine(s).
Solution should be to update your license server to v2013 (=> ArcGIS 10.2) which should solve the compatibility issues.

Please contact your local distributor to talk about how to provide all needed users of yours with licenses.

Regards,
Anna

************************
Esri Germany Technical Support

[JarmoPeltomäki]

Is the v2013 License Server available?
The one I downloaded still has files dated May 2013. Looks to be same as for ArcGIS 10.2. I suppose there was no upgrade when ArcGIS 10.2.1 was released.

Jarmo