I Can't download CityEngine free trial

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06-24-2016 12:57 AM
stefanocarta
New Contributor

Hi,

I Can't download CityEngine free trial, always stuck on the page whit this questions:

Thanks

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BenLeslie1
Regular Contributor

I have successfully downloaded it.

View solution in original post

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14 Replies
DanPatterson_Retired
MVP Esteemed Contributor

I presume you made selections for the rest of the questions?

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stefanocarta
New Contributor

Hi,

I complete all questions and insert capctha code, click on next button but the page return to the questions page

ThomasFuchs
Esri Regular Contributor

Hello Stefano,

Thanks for the post.

Your report has been forwarded to the admins of the download site.
There are also other customers reporting the same issue.

I'll update this threat when the issue is resolved.

fatmaamin
New Contributor

now what?

i have the same issue

where is the answer

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DanPatterson_Retired
MVP Esteemed Contributor

Thomas indicated he would post an update when the issue was resolved...I suspect it remains an issue

DanPatterson_Retired
MVP Esteemed Contributor

Thomas Fuchs​ posted an update on this thread

Can't download CityEngine free trial

ThomasFuchs
Esri Regular Contributor

Hello all

I just recieved confirmation that the CityEngine Trial download issue was fixed yesterday
and the downloads now seem to be working for me.

If it still doesn't work, it is recommend to clear the cache from your machine and retry.

In case you still see this issue, please send a screen shot and steps to reproduce this error.

Please excuse this delay and try out the new version of CityEngine:

What's new in CityEngine 2016—Esri CityEngine | ArcGIS for Desktop

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RayDickenson
New Contributor II

I switched from Chrome to IE11 and got past the captcha screen.

It could be browser-specific, or maybe the absence of ESRI/Arcgis cookies in my IE11 gave me a clean start.

fatmaamin
New Contributor

i try from Internet Explorer and got past the captcha sreen

but it give me 404 page not found

please any one give me the link if you have the right one

and thanks for all of you

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