Proxy issue when logging into ArcGIS online?

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04-03-2019 07:28 AM
JeremyRoberts2
New Contributor III

So I can easily access my ArcGIS online account and login fine via browser.  But when I open AppStudio desktop and try to sign in to the same portal, it just sits there with the wheel spinning and eventually times out.  Is this a proxy issue because I'm in my company's internal network and all external traffic has to go over their proxy?  In Safari the proxy is defined and works fine.  Is there a way to fix this in AppStudio desktop?  Thanks!

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3 Replies
StephenQuan1
Esri Contributor

Hi Jeremy,

This may be fixed in AppStudio 3.3. Can you try the beta and give us feedback?

Stephen

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JeremyRoberts1
New Contributor

The proxy issue seems to be better in 3.3.  I'll keep testing.

Side note...on Mac, resizing the window does not seem to work, unless it is just my computer.  It seems to let you drag the border but not everything moves with the window.  

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JeremyRoberts2
New Contributor III

Just an update, 3.3.67 doesn't seem to have that window resize issue now, that I mentioned.  But I am at a different office using different external monitors.  Previously I was using my company's display link adapter to an external monitor and I have seen some weird things with it.  Maybe it was just that.  Seems fine now.

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