Incomplete legend when print

268
23
07-13-2020 01:01 PM
ThafnySoares
New Contributor III

Hi guys! I have a problem with the captions when I print the map. Some caption items do not appear in the pdf (and others) and I was unable to find a pattern. This caption is generated through a ClassBreakRenderer. I'm forgetting something? 

Caption generated with ClassBreakRenderer

Caption when printing

In the above case, the first banner does not appear when printing.

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23 Replies
ThafnySoares
New Contributor III

Hi guys! In an attempt to create an example to put here, I found that my problem was the print server !!! I had one in version 10.5 and one in version 10.61 and was using 10.61.

At 10.5 it worked perfectly! But there is a problem, this server will soon be updated to version 10.61, so my problem will come back. Do you know of any changes that were made from version 10.5 to 10.61 that may have caused this?

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TanuHoque
Esri Regular Contributor

can you pls help us reproduce this on our side?

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ThafnySoares
New Contributor III

Hi. I updated this code (https://codepen.io/thafny/pen/OJMobdj?editors=1000 ) to exactly my problem. Unfortunately, I did not find a print service in version 10.61 public to put in the example, that is, the code will work well. But see, exactly the same code using the printing service in version 10.61, the return of the impression is as follows:

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TanuHoque
Esri Regular Contributor

the sample code looks identical to one sent earlier. Is that just a typo or that is how it supposed to be?

also,
can you pls see whether you can reproduce this with the following print service

http://sampleserver6.arcgisonline.com/arcgis/rest/services/Utilities/PrintingTools/GPServer/Export%2...,

or, the agol default print service
https://utility.arcgisonline.com/arcgis/rest/services/Utilities/PrintingTools/GPServer/Export%20Web%... 

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ThafnySoares
New Contributor III

Oh, I'm sorry !! I forgot to save the code. Try it now, please.The example I created uses the default print service goal.

I tried to use this other printing service, but I can't open the generated fil, look:

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TanuHoque
Esri Regular Contributor

THanks.

This is what I'm seeing. Is that not what you expect?
Sorry trying to make sure I understood your problem correctly.

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ThafnySoares
New Contributor III

This is exactly the expected result. However, I cannot reproduce it using the print service in version 10.61. In the default version and version 10.5 it works perfectly, but in 10.61 the result is this:

Note that there is 1 class missing in the legend and some red dots are not being plotted.

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TanuHoque
Esri Regular Contributor

can you pls do me a favor:

  • send me outputs from 10.5.1 and 10.6.1
    i'd like to see what is the difference
  • also use the browser's Dev Tools Network tab to capture the requests made by print widget to both 10.5.1 and 10.6.1 print service
    • and send them to me
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ThafnySoares
New Contributor III

Hi, sure!

I attached 6 files.

MAPSnote that the maps are identical.

Map version 10.61

Map version 10.5

OUTPUT: note that in version 10.5 the output is exactly the same as on the map. In version 10.61, some data is not shown (red dots).

Output version 10.61

Output version 10.5

NETWORK: sorry, i was unable to attach the files.

Network 10.61

1 requests
517 B transferred
251 B resources

HEADERS
GENERAL
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Request Method: POST
Status Code: 200
Remote Address: 10.29.119.145:80
Referrer Policy: no-referrer-when-downgrade

RESPONSE HEADERS
HTTP/1.1 200
Server:
Cache-Control: max-age=0,must-revalidate
ETag: afceac65
Content-Encoding: gzip
Vary: Origin
Date: Thu, 16 Jul 2020 11:10:19 GMT
Access-Control-Allow-Origin: null
Access-Control-Allow-Credentials: true
Content-Type: application/json;charset=UTF-8
Content-Length: 215

REQUEST HEADERS
POST /arcgis/rest/services/Utilities/PrintingTools/GPServer/Export%20Web%20Map%20Task/execute HTTP/1.1
Host: giscorph-h4g5.petrobras.com.br
Connection: keep-alive
Content-Length: 10856
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Content-Type: application/x-www-form-urlencoded
Accept: */*
Origin: null
Accept-Encoding: gzip, deflate
Accept-Language: pt-BR,pt;q=0.9,en-US;q=0.8,en;q=0.7

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Format: PNG32
Layout_Template: A3 Landscape
f: json

PREVIEW
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RESPONSE
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Network 10.5

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497 B transferred
228 B resources

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PREVIEW
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RESPONSE
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If you need anything else, let me know.

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TanuHoque
Esri Regular Contributor

Thanks a lot Thafny Soares‌. Appreciate all your help in providing screenshots and webmap json.

Looking at the screnshots, it looks like the problem is that in 10.6.1 output some point features are drawn in orange instead of red, correct?

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