How do I get licenses back once generated? I have created a .json file for a Portal that had 20 Creator and Viewer. They were activated. But we recently received 5 Editor and Field Worker licenses. The file must now be recreated to included the 20 Creator/Viewer and the 5 Editor, Field Worker. It doesn't appear that licenses can be de-authorized to returned to the pool. How do we reclaim them to regenerate a new license?
Solved! Go to Solution.
In MyEsri you need to cancel the appropriate portal license file
https://my.esri.com/#/provisioning/files/portal
Depending on where you are and what My Esri Privileges you have you may not be able to do this. If this is the case - contact your MyEsri Admin or your Esri Distributor or Esri Support
In MyEsri you need to cancel the appropriate portal license file
https://my.esri.com/#/provisioning/files/portal
Depending on where you are and what My Esri Privileges you have you may not be able to do this. If this is the case - contact your MyEsri Admin or your Esri Distributor or Esri Support