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Esri Education Licensing Program

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Esri Web Courses and Training Seminars are available at no additional charge for education institutions in the US with Esri licenses.  Authorized education entities may be eligible for a 40% discount on Esri Instructor Led Training (ILT or ILTO).  Contact for additional information. 
Insights for ArcGIS is listed in Esri Institution License Overview - U.S. - Octob...  as being included for academic, research , and yet when I called Customer service to inquire as to how to access it (does not appear as an app on our ArcGIS Online Organization as does GeoPlanner, etc.), was told it was an additional purchase.   Is it available and if so how?  Only by setting up Portal?  Thank you.
Hi. Sorry about cross listing. I think my question may fit better here.   I have EVA codes for all of my students via our campus site license. I believe this will give each student the 365 day education edition/student trial license. Most of them only need access to ArcGIS Online; they do not need to download any desktop software.   However I… (Show more)
Hi, I have a question regarding the credits coming with the ArcGIS Online subscription in institutional licenses.
How many credits does it include ?
Is it 500 credits per L2 named user ? Less ? more ?
Is there a limit/maximum for the total of credits (such as 1,000 L2 users have a total of 20,000 credits)?
The productizationplans do not contain such information.
Thank you