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Getting org sign-in prompt during redirect from public Classic StoryMap to new ArcGIS StoryMap

DerekMStrout

Hey,

With last night's AGO update, the replacement item redirect is working on a classic story, but even though the new story is completely public, users are still prompted to sign in to our org before getting there. I'm wondering if that is because the redirect uses the new story's AGO item, which has our organizational account URL vs. the generic storymaps.arcgis.com domain. Has anyone else noticed this? We can easily update our site link to bypass the classic story and send readers directly to the new one, but for users that find the classic story in the wild, I would like to send them directly to the new one.

Thanks,
Derek

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Accepted answers

oevans_storymaps

@DerekMStrout - We were able to work out a secure way for these redirects to work for public items even when anonymous access is disabled. This update was deployed last night, so your admin can update your org settings to disable anonymous access without affecting the redirects to replacement items, if desired.

cc: @StephanieW

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StephanieW

Hi @DerekMStrout to avoid the login prompt when redirecting a replacement item, both the old and new item need to be publicly shared and anonymous access needs to be enabled for the ArcGIS Online Organization. We apologize for the confusion.

oevans_storymaps

Update: This workaround does not work. Your organization must have anonymous access enabled, or access the retired app via the anonymous www.arcgis.com URL, to prevent the sign in prompt mentioned in this thread.

If your organization does not have anonymous access enabled, you can edit the URL property of the retired item (on the Settings tab of its item details page) to replace your organization-specific link with the generic www.arcgis.com version.

For example, change

https://epa.maps.arcgis.com/apps/MapTour/index.html?appid=abcdefg123456

https://www.arcgis.com/apps/MapTour/index.html?appid=abcdefg123456

DerekMStrout

Thanks for the quick responses, @StephanieW and @OwenGeo. We do not currently have anonymous access enabled, so updating the classic story's URL in the item details page worked. We have since updated our outbound links to point directly to the new story, but this is helpful to know for other items.

Cheers,
Derek

oevans_storymaps

cc: @StephanieW

DerekMStrout

Thank you, @OwenGeo. I'm the admin, so that saves an email. But I'll let our Comms team know of this update for any outbound links to items that have been replaced as we work on direct connections to their replacements. Thanks to you and your team for continually enhancing and improving the platform.

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