Has anyone seen a solution for when Survey123 does not get GPS fix?

Question

I have a Samsung Note 10.1 with Android  4.1.2 (no updates beyond that) where Survey123 no longer reads the coordinates from the GPS. it did a year ago when we started testing but mid summer it stopped. Collector and Explorer both read and process coordinates, however in Survey123 the circle on the GPS icon spins but never resolves.

Joseph_Kinyon · Answer

Starting to see a similar problem on Samsung Note 8 with Android 4.4.2.

This has been my Survey123 device for over a year without issue.

Joseph_Kinyon · Answer

I've tested this again with 1.10.25 on  Samsung Note 10.1 with Android 4.1.2 (latest build for this device) without success.

All other software can read and determine location from GPS.
Survey123 will never get a location.
It doesn't report location error service as off.
It spins and attempts to get fix.

Are others having device compatibility problems?