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Error when submitting data on web based Survey123

GingerHarrington

Hello.

I have created a survey in Survey123. I currently have it set as public and anyone can view it; however, if you complete the survey and try to submit it, you get the following error: "Failed to submit. - undefined". I tried making it public, not making it public but it doesn't seem to make any difference. It works great from the app. Any suggestions?

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JHasthorpe

Hi - I will get this raised as an IE bug.

Thanks

John

utenalarosa

Johnathan,

I change the survey and now is working well on Firefox, on Chrome it loads for forever, IE11 loads ok but it does not autopopulate the date field.

https://survey123.arcgis.com/share/042be483aa48415188dbfb2257024a2c

Please advise,

Thanks,

Teresa Tran (Huong)

GIS Analyst - PES

Trinity River Authority of Texas

(817)493-5580 internal ext 208

tranh@trinityra.org<mailto:tranh@trinityra.org>

Webmap<https://tragis.maps.arcgis.com/>

Sharepoint<https://trinityra.sharepoint.com/sites/gis/SitePages/Home.aspx>

WrapNTMWDPoint.xlsx

JHasthorpe

Hi - Can you share the survey and the error message you are getting?

utenalarosa

I also have this problem, I have created a simple 1 question form from my existing feature Layer, publish the survey and it works in the app on an android phone but it doesn't work on any of my browsers. I tried internet explorer , Chrome, and Firefox. I created in Survey123 Connect 3.0.127.

GingerHarrington

Iphone SE running iOS 11.2.6 and Chrome 64.0.3282.112

And

Iphone 7 running iOS 11.2.2

I think we are giving up on using the web form and going with the app.

Thanks for your assistance!

JHasthorpe

Hi Ginger - I have had a look at https://survey123.arcgis.com/share/42dc2095a55a47d3b38cfd632e2b7d00

On Chrome iOS and all looks good. Could you share the device model, OS version and locale settings applied (language and region) and I'll try to replicate.