Cloud Make fails

Question

Hi,

When trying to build my apk using the cloud make it fails and the only error message that it shows is 'Failed'. The keystore file has been used before to sign the app. As it is an update to an existing app i need to sign the apk with the same keystore file. Do you have any logs or anything that could help me find out why the build fails?

Best regards

Kamran

Anonymous User · Answer

HI Erwin,

How we can resolve this issue? I am having similar issue here https://community.esri.com/t5/arcgis-appstudio-questions/error-during-cloud-make-for-android/m-p/1075930 , do you know how to resolve it?

ErwinSoekianto · Answer

Kamran,

I am seeing this error message on the builds from this username agol.ig.ky

============================================================ Certificate Check ============================================================  
appBuildId is 122317 platform is androidarm64  
builddir is /home/appfactory/buildslaves/appfactory-slave-androidarm64-1/current-androidarm64/build

Android keystore could not be opened, perhaps invalid or password was incorrect

keytool error: java.io.IOException: Keystore was tampered with, or password was incorrect

java.io.IOException: Keystore was tampered with, or password was incorrect 	
at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:780) 	
at sun.security.provider.JavaKeyStore$JKS.engineLoad(JavaKeyStore.java:56) 	
at sun.security.provider.KeyStoreDelegator.engineLoad(KeyStoreDelegator.java:224) 	
at sun.security.provider.JavaKeyStore$DualFormatJKS.engineLoad(JavaKeyStore.java:70) 	
at java.security.KeyStore.load(KeyStore.java:1445) 	
at sun.security.tools.keytool.Main.doCommands(Main.java:823) 	
at sun.security.tools.keytool.Main.run(Main.java:366) 	
at sun.security.tools.keytool.Main.main(Main.java:359)

Caused by: java.security.UnrecoverableKeyException: Password verification failed 	
at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:778) 	
... 7 more

Thank you,

Erwin