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I am grayed out from signing in or out of ArcGIS Online in ArcMap.

APaulsen

We started with an online account before getting Enterprise. I cannot switch between those accounts when one is grayed out. I want to open and republish the maps from our online account and re share them to our Portal. How do I resolve this?

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Accepted answers

AdrianWelsh

Andrew,

If you close and re-open ArcMap, does this still happen? Or maybe close all instances of ArcMap?

Worst case scenario, reboot the PC and only open ArcMap to make sure there isn't a lock somewhere.

All comments

AdrianWelsh

Andrew,

If you close and re-open ArcMap, does this still happen? Or maybe close all instances of ArcMap?

Worst case scenario, reboot the PC and only open ArcMap to make sure there isn't a lock somewhere.

APaulsen

It just let lose or changed. Weird. Learning software is challenging with a lot of bugs.

AdrianWelsh

Andrew, what version of ArcMap are you running?

You can mark a response as 'correct response' or answered (or whatever it says) to close it out.

APaulsen

Version 10.6.1

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