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Crowdsource Polling Error: commentAddFailed

KyungahLim1

Hello,

The comments worked previously but all of the sudden the application is giving me an error when I try to submit a comment. The error says commentAddFailed. Can someone help me figure out what the error is about?

I pretty much followed the instructions described in https://solutions.arcgis.com/local-government/help/crowdsource-polling/ to use this Crowdsource Polling web application.

I had a file geodatabase that contained a feature class with GlobalID and a related table with a foreign key in guid format.

I then compressed that geodatabase and uploaded and added in a web map, in which I configured the pop ups and symbology.

This link goes to the web application: https://grantworks1.maps.arcgis.com/apps/CrowdsourcePolling/index.html?appid=374cab94dce24150b196e1d115ec5713

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JenniferZhan

Hi Allison, I have the same issue with not being able to comment or vote. Here is my app https://mmp.maps.arcgis.com/apps/CrowdsourcePolling/index.html?appid=08f240c28ecd4c05a0d1cdef98ff3b83. Could you help me debug this? Thank you very much!

CoreyKlawunder

Thanks for your prompt response! Fortunately I fixed the error. Turns out I had neglected to enable editing on the feature layer in my developer account - having two accounts will confuse you like that I suppose. Cheers!

AllisonMuise1

This error is usually displayed when there is an issue with the relationship between the comment table and the feature layer. If you can share the URL to the app, I'd be happy to take a look at it for you.

CoreyKlawunder

Hello, I am also having this issue. I have two accounts - the commenting application works on my enterprise account, but on my personal developer account I get the message "commentAdd failed". Could you please advise?

AllisonMuise1

Kyungah Lim‌ I was able to submit a test comment in your application without error. Are you still having this issue?

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