Number of licenses exceeded in a Personal Use License

Question

I have an ArcGIS Personal User License. As part of that license, I downloaded ArcPro. I used ArcPro in the Spatial Data Analysis MOOC. Now, when I try to log into ArcPro, I cannot.  I get this error message: "The number of licenses assigned to users exceeds the number of licenses available in your organization."  Does anyone know how to fix this?

AmnoyAm · Accepted Answer

Usually, the error occurs the user belongs to an AGOL organization where the number of licenses assigned exceeds the number of licenses available.  Refer to the following KB article for additional detail:

Error: The number of licenses assigned exceeded the number available. Either deselect some licenses or revoke the licens…

AdenaSchutzberg1 · Accepted Answer

Please be sure that ArcGIS Pro is configured correctly for your Personal Use named user license. You need to confirm:

-the correct license type (named user) is selected

-the correct licensing portal (I'm not sure those are for a Personal Use license - you will need to find this information) is set

Once you set these correctly, sign out of ArcGIS Pro, then sign in again to have the new setting take effect.

Adena