Story Map - Map loading issues and error

Question

I have a student who completed a story map, but, when I open the app, the map does not display and it says "Something went wrong, the Map did not load correctly."  Does anyone know what may cause this to happen?  I told the student to ensure that the Map and the App are made public, but, that did not fix the problem.

Thanks!

Kate

KateCarlson · Answer

I asked him to check that the maps are public, perhaps he did not understand my question... I will reiterate this again.  Thank you for the information on My Stories, that is really helpful and makes managing story map content more efficient!

GregoryL_Azou · Answer

The application is public but the first webmap used in the application is not. That's this webmap http://umn.maps.arcgis.com/home/item.html?id=5191e61940ca4bec95d89af426305e66

You have to make sure all the webmaps are public, we have recently released a new tool on our website to help you check that kind of things My Stories | Story Maps If you sign-in with your account and find your stories it will tell you which webmap are not shared and let you share them from it.

KateCarlson · Answer

Here is the link:

http://arcg.is/1dIhBaz

Thank you!

Kate