Esri Maps for IBM Cognos - Configure showing blank page

Anonymous User

Original User: pranabeshc

Hi,

I have installed Esri Maps for (IBM Cognos version 8.4.1). After creating report in report studio with ESRI maps, when i try to configure the map layers in "ESRI Map Designer", it gives me a blank page.
[ATTACH=CONFIG]23956[/ATTACH][ATTACH=CONFIG]23957[/ATTACH]

Any help will be highly appreciated.

Thanks and regards,
Pranabesh Chatterjee

Error.png

Error- Blank Page.jpg

FrancesLitt

Hello,

Adobe Flash Player is required to configure a map in Esri Maps Designer.  Try installing the Adobe Flash Player plug-in for the browser you are using. 

If you have Internet Explorer Enhanced Security enabled, make sure that the appropriate configurations are made to allow access to Cognos and Esri Maps Designer.  If you think that your IE security configuration may be causing the problem, test your access to Esri Maps Designer using a different browser.

I hope that helps,
Frances