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Is there a way to delete 'MAP_ONLY' from a Print Service

WilliamMiller4

Hello,

Is there a way to delete/remove 'MAP_ONLY' from the Printing Utility Service in Portal? I click the red X and save, but the 'MAP_ONLY' option is still available in the Web AppBuilder Print widget.

Thank you for your help in this matter.

William

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Accepted answers

RobertScheitlin__GISP

Willaim,'

Sure in the Print widgets print.js file fin the _handlePrintInfo and make this change:

&nbsp;&nbsp;&nbsp; _handlePrintInfo<SPAN class="punctuation token">:</SPAN> <SPAN class="keyword token">function</SPAN><SPAN class="punctuation token">(</SPAN>rData<SPAN class="punctuation token">)</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">if</SPAN> <SPAN class="punctuation token">(</SPAN><SPAN class="operator token">!</SPAN>rData<SPAN class="punctuation token">.</SPAN>isGPPrint<SPAN class="punctuation token">)</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>layoutDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'none'</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>formatDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'none'</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>advancedButtonDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'none'</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN> <SPAN class="keyword token">else</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">var</SPAN> data <SPAN class="operator token">=</SPAN> rData<SPAN class="punctuation token">.</SPAN>data<SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>layoutDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">''</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>formatDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">''</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>advancedButtonDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">''</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">var</SPAN> Layout_Template <SPAN class="operator token">=</SPAN> array<SPAN class="punctuation token">.</SPAN><SPAN class="token function">filter</SPAN><SPAN class="punctuation token">(</SPAN>data<SPAN class="punctuation token">.</SPAN>parameters<SPAN class="punctuation token">,</SPAN> <SPAN class="keyword token">function</SPAN><SPAN class="punctuation token">(</SPAN>param<SPAN class="punctuation token">)</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">return</SPAN> param<SPAN class="punctuation token">.</SPAN>name <SPAN class="operator token">===</SPAN> <SPAN class="string token">"Layout_Template"</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">if</SPAN> <SPAN class="punctuation token">(</SPAN>Layout_Template<SPAN class="punctuation token">.</SPAN>length <SPAN class="operator token">===</SPAN> <SPAN class="number token">0</SPAN><SPAN class="punctuation token">)</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; console<SPAN class="punctuation token">.</SPAN><SPAN class="token function">log</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="string token">"print service parameters name for templates must be \"Layout_Template\""</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">return</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">var</SPAN> layoutItems <SPAN class="operator token">=</SPAN> array<SPAN class="punctuation token">.</SPAN><SPAN class="token function">map</SPAN><SPAN class="punctuation token">(</SPAN>Layout_Template<SPAN class="punctuation token">[</SPAN><SPAN class="number token">0</SPAN><SPAN class="punctuation token">]</SPAN><SPAN class="punctuation token">.</SPAN>choiceList<SPAN class="punctuation token">,</SPAN> <SPAN class="keyword token">function</SPAN><SPAN class="punctuation token">(</SPAN>item<SPAN class="punctuation token">)</SPAN> <SPAN class="punctuation token">{</SPAN>
<SPAN class="comment token">//Remove the MAP_ONLY layout</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">if</SPAN><SPAN class="punctuation token">(</SPAN>item <SPAN class="operator token">!==</SPAN> <SPAN class="string token">"MAP_ONLY"</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">return</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; label<SPAN class="punctuation token">:</SPAN> item<SPAN class="punctuation token">,</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; value<SPAN class="punctuation token">:</SPAN> item
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN>
<SPAN class="comment token">//end my change</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN><SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN>

All comments

RobertScheitlin__GISP

Willaim,'

Sure in the Print widgets print.js file fin the _handlePrintInfo and make this change:

&nbsp;&nbsp;&nbsp; _handlePrintInfo<SPAN class="punctuation token">:</SPAN> <SPAN class="keyword token">function</SPAN><SPAN class="punctuation token">(</SPAN>rData<SPAN class="punctuation token">)</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">if</SPAN> <SPAN class="punctuation token">(</SPAN><SPAN class="operator token">!</SPAN>rData<SPAN class="punctuation token">.</SPAN>isGPPrint<SPAN class="punctuation token">)</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>layoutDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'none'</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>formatDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'none'</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>advancedButtonDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'none'</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN> <SPAN class="keyword token">else</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">var</SPAN> data <SPAN class="operator token">=</SPAN> rData<SPAN class="punctuation token">.</SPAN>data<SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>layoutDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">''</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>formatDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">.</SPAN>parentNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">''</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; domStyle<SPAN class="punctuation token">.</SPAN><SPAN class="keyword token">set</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="keyword token">this</SPAN><SPAN class="punctuation token">.</SPAN>advancedButtonDijit<SPAN class="punctuation token">.</SPAN>domNode<SPAN class="punctuation token">,</SPAN> <SPAN class="string token">'display'</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="string token">''</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">var</SPAN> Layout_Template <SPAN class="operator token">=</SPAN> array<SPAN class="punctuation token">.</SPAN><SPAN class="token function">filter</SPAN><SPAN class="punctuation token">(</SPAN>data<SPAN class="punctuation token">.</SPAN>parameters<SPAN class="punctuation token">,</SPAN> <SPAN class="keyword token">function</SPAN><SPAN class="punctuation token">(</SPAN>param<SPAN class="punctuation token">)</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">return</SPAN> param<SPAN class="punctuation token">.</SPAN>name <SPAN class="operator token">===</SPAN> <SPAN class="string token">"Layout_Template"</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">if</SPAN> <SPAN class="punctuation token">(</SPAN>Layout_Template<SPAN class="punctuation token">.</SPAN>length <SPAN class="operator token">===</SPAN> <SPAN class="number token">0</SPAN><SPAN class="punctuation token">)</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; console<SPAN class="punctuation token">.</SPAN><SPAN class="token function">log</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="string token">"print service parameters name for templates must be \"Layout_Template\""</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">return</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">var</SPAN> layoutItems <SPAN class="operator token">=</SPAN> array<SPAN class="punctuation token">.</SPAN><SPAN class="token function">map</SPAN><SPAN class="punctuation token">(</SPAN>Layout_Template<SPAN class="punctuation token">[</SPAN><SPAN class="number token">0</SPAN><SPAN class="punctuation token">]</SPAN><SPAN class="punctuation token">.</SPAN>choiceList<SPAN class="punctuation token">,</SPAN> <SPAN class="keyword token">function</SPAN><SPAN class="punctuation token">(</SPAN>item<SPAN class="punctuation token">)</SPAN> <SPAN class="punctuation token">{</SPAN>
<SPAN class="comment token">//Remove the MAP_ONLY layout</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">if</SPAN><SPAN class="punctuation token">(</SPAN>item <SPAN class="operator token">!==</SPAN> <SPAN class="string token">"MAP_ONLY"</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="keyword token">return</SPAN> <SPAN class="punctuation token">{</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; label<SPAN class="punctuation token">:</SPAN> item<SPAN class="punctuation token">,</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; value<SPAN class="punctuation token">:</SPAN> item
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN>
<SPAN class="comment token">//end my change</SPAN>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN><SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN>

WebGISGdibx

... and without programming?

Is there any way to delete "MAP_ONLY" Layout when someone is just using configurable apps/web app builder in arc gis online?

RobertScheitlin__GISP

There is not a way to do this without editing code unless you stand up your own print service and remove the map only option and then have your site point to that print service.

WebGISGdibx

I even did that... publishing my own print service and disable "map_only" within service configuration. Unfortunately this had no effect. The map_only option seems to be very persistant. 😞

RobertScheitlin__GISP

That should not be the case if your app is using your print service instead of the standard esri one.

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