We are also with a very small nonprofit with a limited budget. We have budgeted the license fee, but the storage fee is well over $100 per year. We only have one map and a few story maps online so the fee for service credits is confusing.
Hey Maggie Ardito,
You can try this out: Housekeeping - beta
It will tell you how many credits you are using to host what content. You may be able to find some layers that you no longer need that are chewing up credits.
The credit usage is generally hosted feature layers so if you can minimize the size of those layers by removing unnecessary data it can really help with the credit usage.
If the above don't help please reach out to me and I can help you out more or can help you interpret the results.
Thanks
Ben
If this answer was helpful please mark it as helpful. If this answer solved your question please mark it as the answer to help others who have the same question.
Hi Maggie! You can purchase an additional AGOL user for $100/yr which comes with 1,000 credits. It looks like you have a desktop license, which only comes with 100 AGOL Credits. To learn more about credits, check out this resource.
Hi Rebecca , thanks for the quick reply... that's what we've been doing year after year, even when there is no other activity... I thought there might be a way to reduce it a little or at least understand what goes into it so we could avoid increasing it. And thanks for the opportunity to discuss on this forum.
Thanks Ben - you're right... there are 2 big files shown that I'm not sure are needed. Now I guess it's up to me to figure out how they got there and what will happen if I remove them... any hints appreciated. how would I go about reaching out to you if I can't figure it out.
OK you are a genius! Housekeeping listed 2 big files that were ppkx package types and quite old. They did NOT show up in the Credit Usage Status display which was until today the only way I knew about to manage credit usage. I downloaded and deleted the files and everything still works and my total file size is only 1/3 what it was before so I think you have solved my problem! Thank you very much and I hope the housekeeping app will be staying around.
Well, I followed all instructions and cut my total storage according to housekeeping to 1/3 - and yet I am STILL getting charge the same amount!! What's going on? I thought i had a solution.
Most of the credit cost comes from hosted feature layers so your ppkx would have been using credits but at only 1.2 credits per 1GB per month. Can you upload a pic of your credit usage so I can have a look?
I hope this is what you meant... if not please explain. thank you very much for your help. as you can see I am out of credits and would love to get this solved before paying again.
OK I think I set up a Group shared with you and put a few things in it... Probably not the right things. If you are AU I will check again this evening. I worked in Seoul for 3 years so I know it's a challenge.
I've had a quick look and I'm wondering if most of the space is coming from the SJR2C_Master_MinLayers_WFL1 - usng_fl_1k_utm17r layer? It looks like its turned off and I don't think its being used in your story map. If you can remove any layers that aren't actively being used you should be able to save some space. Give that a go and let me know how you go! If you want me to look into it more please let me know but if you can grant me access to download the data then I can more easily figure out how big each of the layers are and how we can save some more space!
You're right that it's not being used. Originally I had the requirement to present maps with US national grid markings, but that's sort of removed now. But how can you tell that's the culprit? I guess to remove the layer I have to go back to Pro - is that right?
I would download the data first and then you can check the size of the dataset. Then you can start to to delete layers and check the size of the file each time you remove data.
I'd suggest that any layers that aren't in use be remove to try and remove size.
Thanks!
OK well, it's possible half a miracle has occurred..
so HUGE reduction in size and on cursory exam the map looks OK... but I'd have to get it connected to story maps (shortlist oldstyle) somehow and go thru a bunch of tests to make sure I can delete the 143 one - so that's tomorrow's problem. thank you so much for all the help... I had no idea that grid was taking up so much space. I still need help understanding it all but you've been a huge help so far. thanks.
Maggie Ardito,
Glad to hear it is working well. You might be able to use ArcGIS Online assitant to change your layers over (ArcGIS Online Assistant ). This will let you change the endpoints of your layers so that you don't need to repoint your story map to the new layers.
You can also duplicate your storymap and then repoint all the underlying layers to make sure it is working before deleting the original data.
Glad to hear that it is working for you and that is a huge reduction in size. At 2.4 credits per 10mb of hosted feature layer storage you should be looking at spending only 0.72 credits per month which means you will be spending less per year then you were spending in a month!
Let me know if you need any more help!
How do you duplicate a story map? I never found that capability. and also never found how to "repoint" the layers. Anyway I went ahead and took the risk and deleted the big map WFL but it's still showing up. I know it takes overnight for changes to show up but I deleted it Sunday morning. Thanks for the tip about Online Assistant - I'll followup on that.
apparently still there even though deleted...???
Well, now I did it... I succeeded in deleting the WFL1 with help from the Online Assistant - and now the trail is gone from every one of the story maps... so now I REALLY need to know how to "repoint" the story maps to the new map I just uploaded without that USNG grid layer..... You can see all the story maps from our website ... river2sealoop.org/loop-maps
You can ignore this post... I thought the "Update URLs of registered Apps" function would change the underlying maps but I see it wasn't doing that at all... and I still have NO IDEA How to add a layer or replace the underlying map in my Shortlist stories... It appears deleting that one "feature layer" wrecked all the story maps. I was hoping the "Repair broken links" function would help, but can't get that to work either. I really only need to either replace the map or add one small feature layer to the story maps but can't figure out how to do it.
++++++
I thought I figured out how to do it with this reset... but all I did was link to the right map but wipe out all the story application...
luckily I seem to still have that without the map - so what I have is Correct Map with no story (top row) and old story with no trail map (second row) so totally confused.
I obviously have no idea how these things link or of the tangle of relationships among all the items on AGOL. Any help appreciated..
but anyway my storage size is way down so one good thing accomplished - thanks for that!
Signed in members can post, follow updates, and more. New here? Register a free account.
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.