UtilityNetwork Asset Group - Asset Types showing IDs when publishing a Web Map (data source Feature Layer)

Question

Dear all,

There is an issue I am not able to overcome and I am not really sure how to solve it. I have shared a Utility Network web Feature Layer from ArcGIS Pro into a portal and all the layers: Water Device, Water Junction, Water Line, etc. have their correspondent textual names when either opening the attribute table or clicking in a pop-up in Map Viewer: Tanks, Junctions, Lines, or whatever name they might have. (Please see the first screenshot below for the "InstalacionesFijas" layer within Water Device - be aware the names are in Spanish-)

However, when sharing a Web Map from ArcGIS Pro, into the same portal, using these Feature Layers as the data source, having symbology, grouped layers, etc. the textual names are overwritten by the coded domains IDs, and instead of InstalacionesFijas, ID number 12 and 14 are displayed (Please see the second screenshot below for a Water Device layer):

FYI: When firstly sharing the Feature Layer, I have increased the "Max number of coded domains" to 1000000 just in case, but this hasn´t seem to made any difference whatsoever.

Going furhter and publishing a Web Map only using the raw Feature Layer dragged into an ArcGIS Pro map  (with no symbology, or grouped layers, no filters, etc.) the attribute table in Map Viewer shows the textual Asset Group name (InstalacionesFijas) and the coded domain ID (14):

Please be aware this occurs through many other layers, there are no definition queries set and the above one is just an example. Additionally some of the maps had Subtype Group Layers added and we originally thought the root of the issue was that, but we have ruled it out.

I am stuck with this and any help would be much appreciated.

Thanks,

Carlos

OsvaldoDiaz · Answer

I encountered this same inconsistent behavior in my own projects.I found that it wasn´t  truly random, but rather an issue with how the Service Definition handles domain descriptors during the Feature Layer publication process.

My fix to perform a strict data validation in the source (Excel/GIS) to ensure domain integrity and then republish using a fresh Service Definition. This forces the Web Map correctly resolve the textual labels instead of defaulting to the coded IDs. Hope this helps anyone else struggling with this!

CJara · Answer

Thank you Robert,

We have done as you said, saving the web map in ArcGIS Enterprise, and the Asset Group shows the coded ID domain (3, 4, 7, 17, etc.) and the Asset Type shows the textual name (Tanks, valves, or whatever) in one of the web maps.
However, following the same solution, it shows both Asset Group - Asset Types textual names in a different web map we have published earlier on, hence this behaves randomly. We will log a case with support.

Cheers,

Carlos

RobertKrisher · Answer

If you publish the feature service 'simply' (as you said, accept all classes and publish as-is), then the features should appear correctly in the feature service. When creating your web map, you add the feature service to ArcGIS Pro and apply your symbology, field properties, etc, then share the Web Map. If it's still not appearing correctly, log a case with support. I have noticed that sometimes when this happens, the issue can correct itself if you open the published web map in the Map Viewer then save it using ArcGIS Enterprise.