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Reporting Service Down Today - Support is Aware

abureaux

As per the title, the reporting service isn't working right now (at least for me and a few others). Support is aware of the issue. Hope for a fix ASAP.

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abureaux

It app that Esri has resolved this issue.

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AlfredBaldenweck

That was the error I got at the top. Idk anything more about it; it was a customer survey they sent me.

abureaux

Sounds like a different issue than this.

But the web hook straight-up failed? What was the error message? Also, AGO or Enterprise? And if Enterprise, was it the new Arcgis Connector, or the older Custom Connector that failed? (may be worth creating a new thread so we can investigate there)

AlfredBaldenweck

There may be another issue going on; I just submitted a survey Esri sent me and it submitted but the webhook failed.

abureaux

It app that Esri has resolved this issue.

abureaux

EDIT: Here is a case # you can attach to: 03909802

And some more details:

Looks like the report generator is returning a 502 error.
Automation services (like Power Automate) are returning no errors, and stay stuck in an "esriJobSubmitted" state.
The service is only partially down. Some reports appear to be squeezing through, but only after a very long delay. The service as a whole is not working properly.

AlfredBaldenweck

Oh lol. That explains why nothing is working for me today lol.

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