Select multiple with minimal appearance blocks conditional question when selected in Surevy123 website

Question

Hello!

I created a simple survey that uses the select_multiple which gives my end user the option to select multiple options and one of those options is 'other' which I have used to trigger a conditional question which will appear once it's selected.

This works all fine, the issue is that when we open the form in the web-browser and click the 'other' the conditional question shows under the list I have open, instead of below. Is there something I need to be adding to my survey form configuration because in the connect version shows the behavior I am looking. Would this be a limitation on Survey123 web-browser?

I am adding photos to show what I am referring.

Thank you!

S123Website.png

Surevy123_ConnectView.png

nkittelson.pfmd · Answer

Is the survey only going to be filled out through the web-browser?  You could try adding an empty "note" field to push your "other" question down further; you could also make that note field relevant when other is selected to save space.   Or you could try the "or_other" option for that select question.

TylerGraham2 · Answer

It looks like you manually set up an "other" field with "other" as a value in your choice list rather than using the or_other type.  I found the web form does some strange things when you do that. My other fields were populating on top of the select multiple field with mine. I found that it happens with "other" or "Other" as an option in the choice list but changing my other value from "other" to "other1" caused it to behave normally in the web form.  I think when it sees just the word "other" as a choice it is expecting it to be via the or_other type and it bugs out.