How to print a map showing Aggregate

Question

Hi all, I've created a map using the Aggregation (Clustering) tool for one of the layers using ArcGIS Online Map.

When I 'Print' this map as a JPG or PDF the output doesn't include the aggregation, it only prints the individual points.

Am I missing something obvious to make the print output respect/show the aggregate?

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MatSmith83 · Answer

Hi, thank you for replying.

I assumed this was intended behaviour, and I was just missing an option somewhere...!  I'll go ahead and raise a case with support.

The data is crime statistics from https://data.police.uk if you're interested, a csv file that I add in to an ArcGIS Online Map.

Stephanie_F · Answer

Hi @MatSmith83 I wasn't able to reproduce this behavior. A case with Esri Technical Support may be the best option to dig into this if you are able https://support.esri.com/en-us/contact. They will be looking to know what your layer source is, if this happens across multiple browsers and with different layers, and if you are using the default print service.