ArcGIS Pro Crashing

Question

Hello everyone,

I've been experiencing random crashes with ArcGIS Pro since last week. The program was functioning well earlier in the week, but after encountering these crashes, I updated to version 3.4 in an attempt to resolve the issue. Unfortunately, the crashes persist. The program crashes when I try to open a previously saved project or when I create a new map from a template. I’m unsure how to resolve this issue and am considering submitting a support ticket.

Any suggestions would be greatly appreciated!

ShaneONeill_144 · Answer

It would also be worth trying a clean uninstall and reinstall of ArcGIS Pro

I've seen this fix many similar issues in the past

Robert_LeClair · Answer

When I see random crashes and other strange occurences, I do a soft reset of ArcGIS Pro.  It fixes most things - How To: Perform an ArcGIS pro Soft Reset

clt_cabq · Answer

With these kinds of issues I usually start with clearing the cache - the screen shot below shows you how to do that.