Sorry! There was a problem publishing your story

Question

I receive an error message for a number of stories that I want to publish.

There are several stories with the same issue. But I am not sure what exactly causes the problem.

Some of these stories were already published previously with no issues. Any ideas on how to fix this?

oevans_storymaps · Answer

Hello @Lvivcenter - I apologize that this is still an issue for you.

Please contact Esri Technical Support. Our support analysts can perform much more sophisticated troubleshooting that we are able to do here on the community forums.

Lvivcenter · Answer

It still doesn't work. And I don't see a solution. Several stories remain unpublished because of it. Any ideas about what can be done?

Lvivcenter · Answer

These stories were already published for quite some time with no issues. No iterations were made. The error has simply occurred recently. Duplicating the story doesn't help. Originally the story was published in Ukrainian. After few years, a duplicate was created and the text was changed to English. Now both stories suffer the same issue. This is the case for four stories in two language versions. It's very time-consuming to recreate a story from scratch. It contains maps and images, similar to any other story that I make.