nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Mobile Map Package incorrect Basemap

WyattCharter

Newbie here, I have uploaded a mobile field map package and accessed it on my ArcGIS field maps app on my iPhone, but it is just showing the polygons I created on a blank white background. The hybrid basemap is missing and I am not sure why it did not export with the map originally. Any help is greatly appreciated. Thank you.

Screenshot 2024-02-05 at 10.50.16 AM.jpeg

Find more posts tagged with

Desktop

Accepted answers

MervynLotter

Unfortunately, you need a Publisher license to do so. See below screengrab that shows you where this option would be with the extension enabled.

If this is one of the standard Esri basemaps that is being referenced, then you can easily download it as a tpkx file, then add this to the map and so remove the dependency on any online layers. Without the Publisher extension, all the data you include in the MMPK must be downloaded/packaged for offline use.

MMPK publisher.png

All comments

WyattCharter

Gotcha, that makes sense. Thank you!

MervynLotter

Unfortunately, you need a Publisher license to do so. See below screengrab that shows you where this option would be with the extension enabled.

MMPK publisher.png

WyattCharter

I figured out when I analyze the package, it gives the error code " 24124: Service Layer will not be included in mobile package."

When I go to the solutions it says to "Click the Package tab and enable Reference online content to reference service layers in the package. You must be online to connect to the services."

But i cannot find that "enable reference online content" on my package tab.

MervynLotter

The reason is most likely due to the projection of your basemap image. Vector data is easily reprojected in a MMPK, but not the basemap or raster data. If you can, set your project coordinate system to WGS 1984 Web Mercator and then make sure your basemap is in the same projection (not reprojected on the fly), then your polygons should display on top of your basemap without problems.

Join the Conversation

Signed in members can post, follow updates, and more. New here? Register a free account.

Quick Links

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.