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Download data from embedded Dashboard does not work in Experience Builder

SummerKoszti

Kia Ora Team,

I created a couple of products using Experience Builder a couple of months ago. I embedded dashboards that enabled users to download data from a list. These as of three weeks ago seemed to work as expected. Fast forward to this week, this does not work.

I tested the download data function in the dashboards (outside of EB) and these work. It just when I try doing this from the embedded dashboards within EB.

This is what I get (it is the never ending loading page) - in both Chrome and Edge.

Any ideas?

Thanks

Summer 😎

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Accepted answers

JoeWaters

The embedded download function from a Dashboard is not working for me either. Can confirm the download works when accessing the Dashboard directly, but not once it's in an Experience Builder app.

All comments

DustinEdge_Boroondara

Found the solution here:

https://community.esri.com/t5/arcgis-experience-builder-questions/download-disallowed-when-wab-app-embedded/m-p/1363227#M9978

DustinEdge_Boroondara

but what about Portal? Not everyone is in AGOL. Could I install the ExB Developer edition as a workaround?

DustinEdge_Boroondara

Is the button & hyperlink meant to open a new window of the dashboard? It defeats the purpose of using embedded views & pages or am I missing something.

In my ExB site how would I get the Property Extractor app to open in the main panel on the right?

Rebecca_LiljaFS

I can confirm that this is now working after the November 2024 AGOL update!

StevenJett1

I reported this to Esri back in January 2024, and they logged it as a bug (BUG-000164570). Doesn't look like there's been any movement on this other than to verify that it's still not working as of June 2024.

It seems like some functionality gets lost when embedding a map or app in ExB. We have another situation where pop-ups on imagery work fine in Map Viewer, but when the map is wrapped in ExB the pop-ups do not work.

Esri--let's get this fixed!

TaressaNield

This workaround isn't working for me. I have an experience builder where I have hyperlinked 5 dashboards using button widgets and still can't download, but if I go into the dashboard itself outside of the experience builder, I can use the download function. Thank you for reporting the bug! Hopefully there is another workaround someone can come up with!

Rebecca_LiljaFS

I reported thus bug, and this is the current workaround.

Add a Button widget in ArcGIS Experience Builder and hyperlink the dashboard to enable the table to be downloaded from the dashboard.

https://support.esri.com/en-us/bug/the-data-download-fails-when-downloading-from-arcgis-da-bug-000165078

JoeWaters

The embedded download function from a Dashboard is not working for me either. Can confirm the download works when accessing the Dashboard directly, but not once it's in an Experience Builder app.

AlisonMcNally

Several months ago, there was an option to download data from a map in Experience Builder, but now that function is gone or broken - is this a bug, or is the option now gone? I got a message that said No Available Actions when I clicked on the ellipses to download. I followed the directions on this page, but it didn't help: https://support.esri.com/en-us/knowledge-base/problem-the-option-to-export-data-from-widgets-is-unava-000027981

Anyone else experiencing this issue?

Thanks in advance

Rebecca_LiljaFS

Has there been any progress on this? I am having the same issues.

I see that downloading dashboard data is now available in StoryMaps: https://community.esri.com/t5/arcgis-storymaps-questions/downloading-data-from-embedded-dashboard-app/m-p/1338289/thread-id/4219

Is the team working on this for Experience Builder?

SummerKoszti

... nothing...

Grant-S-Carroll

Ok, not much there, can you check the network tab, and scroll to the bottom of the page?

SummerKoszti

Hi Grant,

This is what comes back:

and it looks like the other one has nothing coming up now (waiting 10 mins).

Thanks 😊

Grant-S-Carroll

Kia Ora Summer.

It's difficult to tell based on the screenshot, but its likely that there is an error logged in the browser console.

Can you do the following,

1. Right click on the window that has loaded (or not) the one with the loading symbol.

2. Click on the Inspect button

3. Select the Console tab, and look for any errors.

4. If you can screen shot them and reply to this, then I might be able to help.

Nga Mihi

Grant

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