My community runs the Citizen Problem Reporter to handle reports of issues in our community. However, last week, an error has occurred that has not resolved and I can't determine the cause of.
When someone attempts to submit a report, the Reporter will hang on the three bar loading screen and not progress, no matter how long it sits there. As far as I know, nothing changed between when it was working and when it was not working. All prior data is still submitted, and are visible in the map and the manager, but attempting to add a new report causes the hang.
This seems like an issue that could have many different possible causes, so I'm not sure where to start. I've checked the actual map and attempted to reconfigure the app, and neither seem to be the issue from my checking.
