I am having trouble viewing points in a Story map on and a link to a Microsoft Edge. It works fine on Google Chrome.
Any suggestions, would be appreciated
John
I have a story map that has been up for a couple of years. It is located here
https://idaho.maps.arcgis.com/apps/StorytellingSwipe/index.html?appid=1528e88dda2d4bfcb4305d4e78acb6c3
In Microsoft Edge, it appears that my service at Folder: / is not connecting to Microsoft Edge.
The service runs fine in Internet Explorer, Google Chrome, and Mozilla Firefox
Actually, your last two examples on the second page of your map gallery are Story Map Series.
Those, and the Web App Builder apps, load OK for me on Edge. I'm on my home network and not on VPN
Rupert
Hi Amy
As those are Web App Builder apps, not Story Map apps, it might be good to post this as a new question on this thread: Web AppBuilder for ArcGIS . I'd also recommend contacting Esri Support directly so they can walk through the issue too. I suspect this might be a security setting on the Microsoft Edge browser though, and not ArcGIS related.
I like the Edge browser but it does seem to have some peculiarities. When I work from home over our corporate VPN, it can't access the web at all, but works fine when I am off VPN.
I just discovered a similar issue with Edge on our work computers. None of the apps that I have on ArcGIS Online are able to load the features on the map. Visit https://gis.douglascountyks.org/mapgallery/ and click on any of these maps:
Advanced Voting Location Finder
Election Polling Place Lookup
Floodplain Viewer
Road Closures
Sign Inventory Viewer
Taxing Districts
Voter Information
Did you ever determine whether this was a browser security issue? If there is a setting that needs to be adjusted, I'd like to have our IT push it out to everyone.
Screenshot:
A couple of bonus tips for your story map:
- You could specify a URL that gets launched when someone clicks a logo
- You could turn off the Legend on your map: doesn't seem necessary
- Before you roll out your story, go to My Stories | Story Maps and upload a thumbnail, enter a one line summary and add some search tags. Most importantly the thumbnail, title and summary on this page get used automatically in social media shares. My Stories updates that page or you can do it directly. My Stories also checks your story for issues, so it is a good deal.https://www.arcgis.com/home/item.html?id=c59cfb2acf1649b1afe4c58cf72c894b
I get the same findings as Alison Sizer In your Story Map Series the point map in the second section works OK for me on Chrome in HTTP or HTTPS
http://nebraska.maps.arcgis.com/apps/MapSeries/index.html?appid=c59cfb2acf1649b1afe4c58cf72c894b&entry=2
https://nebraska.maps.arcgis.com/apps/MapSeries/index.html?appid=c59cfb2acf1649b1afe4c58cf72c894b&entry=2
but on Microsoft Edge the points don't draw on HTTPS. Perhaps your work machine is enforcing HTTPS when you load HTTP? But I think they both should work. I'm assuming that you aren't seeing any sharing issues reported in the Story Map Series Builder or My Stories | Story Maps .
I'd suggest contacting Esri tech support to have them look into the issue as you are close to roll out.
the link you provided works for me and on the 2nd 'page' I could see the points. Is this the one you are having issues with? http://nebraska.maps.arcgis.com/apps/MapSeries/index.html?appid=c59cfb2acf1649b1afe4c58cf72c894b
https with the above worked for me as well
Hi John,
I'm able to get the points on this map to load if I open your story in Edge using an http prefix on this url, but it breaks if I use https in the address. Is that what you're seeing as well? Or will the map not load on either for you?
The mystery deepens, as I tried just opening that webmap in Edge using ArcGIS Online's Map Viewer directly, and it didn't load in either http or https. Here are those links, to try it yourself: http: http://www.arcgis.com/home/webmap/viewer.html?webmap=06a9a00956de4243a6c5b0d439e34aec https: https://www.arcgis.com/home/webmap/viewer.html?webmap=06a9a00956de4243a6c5b0d439e34aec
We will keep looking into this, and will let you know what we find.
Story map series- side accordion view
Rupert it is the Story Map Journal. Here is the link http://nebraska.maps.arcgis.com/apps/MapSeries/index.html?appid=c59cfb2acf1649b1afe4c58cf72c894b
Hi John, Sorry about the issue. We need a bit more info. Could you let us know which of the eight Story Map app templates you are using. And if possible could you post a link to the story, assuming it is publicly shared and at a stage where it is OK to post it.
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