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"When a record is updated in a feature layer" Trigger Not Working With Survey123 Updates

MikalaRandich2

Hello,

I am attempting to have the "When a record is updated in a feature layer" trigger send an email when a change to the feature data is made to a Survey123 form submission. The trigger works when data is updated in ArcGIS Online or by other workflows, however it does not work when the data is updated via the workflow: Survey123 data page -> select record -> "edit this record" -> update record -> "Submit". Any assistance would be greatly appreciated!

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KaraUtter

Hi @SeanKMcGinnis , I am using a view. When someone opens a form for an already-existing feature and updates the form and resubmits it, the power automate flow does not trigger. It will only trigger when a brand-new submission is completed.

SeanKMcGinnis

@KaraUtter - I have many instances of Power Automate flows using the ArcGIS Connector's record created trigger running against the submission of a Survey123 form. Can you please provide some additional details?

The most common problem I have seen when people encounter this error is that the Survey123 for is not submitting to the feature layer, but instead a view. In those cases, it is the view that is initiating the webhook and not the feature layer.

KaraUtter

Hi @SeanKMcGinnis I am using a view for my Survey123 and I would like for this process to work. Is there a fix for it? I need for the power automate flow to work when a new survey is submitted as well as when the form is updated and submitted at a later date.

SeanKMcGinnis

A question for you @MikalaRandich2 - I have encountered instances where the feature layer is not triggering the webhook because the survey is editing a view and not the parent feature layer. Can you confirm the layer that is being edited is the one expected?

SeanKMcGinnis

Hello @MikalaRandich2 - we have not encountered this issue before but we will test it to see if we can replicate it.

I am wondering if it is related to the bug we recently discovered and working on a fix. Here is some more detail on the issue that led to the bug's discovery.

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