Manage Offline Areas button grayed out on map settings page

HollyTorpey_LSA

Hi,

My colleague created a web map in ArcGIS Online for offline data collection in Field Maps. He has enabled offline mode, but for some reason he can't package an offline area because the button is grayed out on the Settings tab of the map's Item Details page. He is able to create and offline area in the Field Maps mobile app. Any idea what could cause the button to be grayed out?
 

Thanks in advance!

HollyTorpey_LSA

Thank you, @LindsayKing1 and @RhettZufelt!

I can confirm that all included content had sync enabled.

It turns out the issue was that the map and a layer within it were shared with a group that had shared update capabilities. When I removed the map from that group, the button appeared, but was grayed out. When I removed the layer from that group, the button became active.