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Location alerts not triggered with geofences

DerekMStrout

Hi there - I've configured a couple small geofences in the Field Maps web app (using a fresh web map with a fresh polygon feature layer with ) but am not getting location alerts on enter or exit, as expected. I'm using an iPhone Xs Max running iOS 15.5, have notifications enabled for Field Maps and have reloaded the map each time I've made changes. I've read the recent documentation, but am I missing something that might not be super apparent? Do you need to be collecting a feature to get alerts?

Thanks,
Derek

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Anonymous User

It sounds like everything is configured correctly. You do not need to be collecting a feature, to get notifications.

Can you check the troubleshooting logs? Do you see anything referencing geofence or geotrigger?

DerekMStrout

Hi Aaron. Nope, nothing referencing geofence or geotrigger (see attached).

FieldMapsTroubleshootingLog.png

DerekMStrout

Wow - I am embarrassed to say that it's probably because I haven't installed the latest version of the app on my phone. Apologies for all the time you spent looking into this.

DerekMStrout

Well, still no alerts after updating and walking through a fence. And nothing relevant in the new log.

JoabelBarbieri

Every time you open a map that has geofences it asks to enable alerts.. It's so annoying and time consuming. ESRI, Please deactivate that message or make it that you only have to enable once for a given map and not every day or time you open it!!

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