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MapTour Not Loading in Player

JoshBillings

Hey all,

I am creating a MapTour app with several different Map Tours. All of the MapTours load in the AppStudio Player except for two MapTours.

It loads the "List" and "Map" screens but it seems like it isn't able to access the MapTour layer.

Any ideas on what I can do to fix this?

Thanks!

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Accepted answers

rob_hewy

There might be a work around. Open the app in qtCreator. Find the file called TourPageHelper.qml. In the function called createGraphics(), near or at line 109 (my line numbers are off due to adding console.log() statements) change an the if-statement to be:

            if (!(feature.geometry && feature.geometry.x && feature.geometry.y) || !feature.attributes.pic_url) {
                continue
            }

The features with objectids in (4, 67) have empty URLS for:

pic_url
thumb_url

Not sure if the link below will work, but try it out.

https://services.arcgis.com/XAnuVx6VEMybNvyd/ArcGIS/rest/services/Parks_App/FeatureServer/0/query?where=objectid+in+%281%2C+4%2C+67%29&objectIds=&time=&geometry=&geometryType=esriGeometryEnvelope&inSR=&spatialRel=esriSpatialRelIntersects&resultType=none&distance=0.0&units=esriSRUnit_Meter&returnGeodetic=false&outFields=*&returnGeometry=true&featureEncoding=esriDefault&multipatchOption=xyFootprint&maxAllowableOffset=&geometryPrecision=&outSR=&defaultSR=&datumTransformation=&applyVCSProjection=false&returnIdsOnly=false&returnUniqueIdsOnly=false&returnCountOnly=false&returnExtentOnly=false&returnQueryGeometry=false&returnDistinctValues=false&cacheHint=false&orderByFields=&groupByFieldsForStatistics=&outStatistics=&having=&resultOffset=&resultRecordCount=&returnZ=false&returnM=false&returnExceededLimitFeatures=true&quantizationParameters=&sqlFormat=none&f=pjson&token=

All comments

JoshBillings

This worked! What exactly did the code addition do?

I am in the process of getting all of those pictures updated so I will make sure the URL's are updated.

Thank you so much!

rob_hewy

BTW the images seem to be there. You might be able to update the column values for those features

https://services.arcgis.com/XAnuVx6VEMybNvyd/ArcGIS/rest/services/Parks_App/FeatureServer/0/4/attachments/7

rob_hewy

            if (!(feature.geometry && feature.geometry.x && feature.geometry.y) || !feature.attributes.pic_url) {
                continue
            }

The features with objectids in (4, 67) have empty URLS for:

pic_url
thumb_url

Not sure if the link below will work, but try it out.

JoshBillings

Here is a link to the tour: https://cows.maps.arcgis.com/apps/MapTour/index.html?appid=a0e32e5859234c35862c5d3ee2bcecd2

The Tour, Map, and Layer are all public.

TrevorFrame

Hi @JoshBillings,

As stated by @rob_hewy, double check share settings are all set correctly. Also, review this document about the Map Tour template, specifically the 'Requirements' section and make sure the tours meet these requirements.

Hope this helps.

Best,

Trevor Frame

rob_hewy

Could be permissions/sharing settings on the map and the point feature layer.

Try quickly flipping the app+map+layer to public if possible then retest.

If you can share the URL of the tour I can try some testing, understandable if you cannot.

JoshBillings

I used the classic Story Maps Map Tour.

rob_hewy

Did you use the older map tour (pre EXB) or the new ones based on the same/similar tech as EXB/Calcite/reacstrap?

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