Layers disappearing when zoomed in

Question

I am using ArcMap 10.7.1 and I have some GeoTIFF files I have been sent from NEODAAS with some oceanic environmental data. I have managed to add the files as layers and can see them when the scale is 1:1000000 but if I zoom in any further the layer becomes invisible. It is like this for three different environmental variable layers. I have checked in "Properties > General" that the option "show layer at all scales" is selected but the layers are still becoming invisible when zoomed in beyond 1:1000000.

Does anybody have any idea as to what the issue might be? I can send screenshots if this will help.

JayantaPoddar · Answer

I suspect the pyramids are not created properly. Delete the Pyramids, and build the Pyramids. Build Pyramids

To delete pyramids, set the number of levels to 0.

Choose the number of reduced-resolution dataset layers that will be built. The default value is -1, which will build full pyramids.