I am having a similar issue. In the Crime Analysis tool bar, I am using the setup Import and Import records. I was able to setup import, but the import records is not working. Or I maybe doing something wrong. As far as importing goes, I am not sure where I would put the file I want to import. So my question is where do I put the file to be imported in the process. I did add it to the .ini file and that didn't work. Thank you.
Also, I went to the Public Safety page and couldn't link to it, it stated Archived.