I have signed-in to ArcGIS for Excel using my ArcGIS Enterprise account. I am able to see layers that can be added to the map in Excel. However, whenever I click to add one, the layer does not load. The add icon (circle with plus) just keeps spinning (see attachment).
I am able to add data when signed into ArcGIS Online. We have configured allowed origins, trusted servers, and other security settings in Portal Admin and ArcGIS Server Admin, according to Esri's best practices.
I wasn't sure if this issue is because we need to add a security setting to allow Maps for Excel to access the data?