Official status of Explorer for Windows?

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2 weeks ago
JosephRhodes2
Occasional Contributor II

With the pending deprecation of Field Maps on Windows, we're looking for a solution for distributing offline maps to rural public safety staff. Windows is an absolute requirement (they will be viewing maps on mobile data terminals in patrol cars), and they need to be able to see their position on the map (they have a GPS dongle plugged into the MDTs).

Explorer meets all of these requirements, and as far as I can tell, is the only Windows app that does.* It still looks great and does everything we need it to do.

According to ArcGIS Explorer (Windows) Life Cycle | Esri Support, Explorer is still in General Availability on Windows, and according to Deprecation: ArcGIS Explorer Deprecation (esri.com), there are no plans to deprecate Explorer on Windows.

I'm hoping to gather some information/opinions on whether this is a viable solution, and how long we might expect Explorer to remain supported, since the life cycle page shows no retirement date.

*We could kind of jam this into Survey123, but it's not designed for this and therefore has some limitations for our purposes.

4 Replies
RhettZufelt
MVP Frequent Contributor

Not sure about the lifecycle, but you will find that Explorer has little to no documentation (at least the windows version), and even less tech support.  Most of the tech support questions you may have will likely be that it 'out of our scope of support' .  Listed as Included "Usage and concepts of documented software functionalities and workflows".  However, since there is pretty much NO Usage documented anywhere, they can pretty much blanket say it isn't covered in support.

I have successfully been using it as I have same issue where Windows is required, and, touch screen support is required.  Unfortunately, touch screen basically renders ArcReader useless or I'd still be using that as the GPS location not so much required in my case.

Can be difficult to maintain versions, as even though they aren't developing it, the installable version in windows seems to expire, so when I have to install on new computers, it will be a different version with different expire data.  This becomes an issue as I have scripted the install/config so that I can run specific batch files to install/update.  Well, need to completely re-build the batch file every time the app 'expires'.

Another huge issue for me is that multiple people may be using these particular windows computers at different times (shifts, for example). We have large basemaps and data downloaded locally so that the Explorer app will work when not connected to the internet.  The way Explorer is designed, it is on a per user basis.  So, if other user logs on/installs Explorer, it will make separate copies of each of the basemaps and data in each users folder. So, when you have a 20Gb background imagery loaded on the computer, it will copy that to each users folder that installs/opens the configured maps.  So, 5 users are eating up 100Gb of hard drive storage to support one 20Gb basemap.

Although, not supported, you can do some mojo using mliknks in windows to keep from duplicating the large datasets (though, windows will still 'think' the mlinks are using up the storage, even though they are not).

In any case, like I said, I have been using it for a few years now on a select group of computers and is 'working' for the most part, but, if there were any other option at this time, I would most likely recommend it over Explorer.

R_

BrettLessner
Occasional Contributor

@JosephRhodes2 

My understanding is that it is supported in the sense the installer is available, but no updates will be released. 

I submitted this idea in hopes of bringing updates back because of a bug we're experiencing.

-Brett

JosephRhodes2
Occasional Contributor II

Thanks Brett, I added a vote for your idea. It's interesting that the status of your bug report is "In Review". Perhaps that's a hopeful sign.

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BrettLessner
Occasional Contributor

Thank you for the vote. I think with the end of Field Maps on Windows 11 set, it does give me some hope because there is a solid user base where the field is their office. Even though everyone has a cell phone or tablet, so many of us still need desktop maps in the field because not everything can be done on a mobile device.

Without Field Maps, what does that leave for solutions...develop a new application or work with existing ones? Esri doesn't seem keen on developing a new Windows app for editing and collection. However, for read-only (online or off) nothing I've seen has come close to the simplistic beauty of Explorer. Maybe that simplicity will make it feasible for Esri to allocate resources back to its development and support.

-Brett