Error on Join Existing Portal
Encountering an Error When Attempting to Join an Existing Portal
Getting below error:
Hey @RipaliBatra
Have you reviewed this sheet here:
This will outline all ports that should be opened for the Portal to be operational.
Here as well will detail them, specifically the bottom in your case: https://enterprise.arcgis.com/en/portal/latest/install/windows/ports-used-by-portal-for-arcgis.htm
If you are using a Windows machine, create a firewall rule to allow ports in/out of your firewall. Use this Windows command to verify open ports: netstat -aon or netstat -ab in an elevated console
Hope that helps!
Thanks @DanielBrumm1 , @CodyPatterson your suggestion has helped us in finding the ports that was blocked by the firewall . we successfully joined the 2 portal machines and then as required unregistered the old portal from the new machine admin page.
we have also federated the server in the old portal machine. The same federated server is reflecting on the new portal machine as well . but while accessing the server it is using the old portal machine url for signin. Can you please suggest how can we change the federation of the server to the new portal .
I'm glad that our suggestions helped!
You may try accessing the admin page of the server console, and swapping the authentication from ARCGIS_PORTAL to GIS_SERVER as shown here:
This is located here:
https://<server-url>/<webadaptor>/admin/security/config/update
Once that is completed, you will need to refederate the server with Portal, I would also confirm that the server is not present under the "federation" section of the portal.
Do be aware that unfederating could cause issues with your Portal environment, so exercise caution and take backups, support will assist in this endeavor as well and they are very skilled at this. I have done this previously without support assistance, and nothing ended up going wrong, but that isn't saying that others will have the same experience.
Hope that helps!
Cody
