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Error message: cannot login to Portal

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4 weeks ago
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TSchrock1
New Contributor

ArcGIS Portal 11.4. I received this error late this morning and cannot log into our Enterprise Portal. Anyone else experiencing this error or know what is going on. I sent in a ticket to Esri.

Error message: Unable to login using Idp. Error validating SAML response java.security.SignatureException: Bad signature length: got 512 but was expecting 256

Thanks!

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CodyPatterson
MVP Regular Contributor

Hey @TSchrock1 

You may need to re-exchange the metadata in your AD environment with your Enterprise Portal. You may need the built-in administrator to access these settings and change them. I would have you or your IT generate a new metadata file and insert it here on Organization > Settings > Logins > Configure login 

CodyPatterson_0-1754339455013.png

 

Cody

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CodyPatterson
MVP Regular Contributor

Hey @TSchrock1 

You may need to re-exchange the metadata in your AD environment with your Enterprise Portal. You may need the built-in administrator to access these settings and change them. I would have you or your IT generate a new metadata file and insert it here on Organization > Settings > Logins > Configure login 

CodyPatterson_0-1754339455013.png

 

Cody

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