Public Safety Blog

Come see the Esri Wildland Fire staff in the Public Safety Showcase area and in the Sustainable World showcase area. Here are other activities and happenings related to Wildland Fire at this years UC.

https://storymaps.arcgis.com/stories/026980f9f5f4485d8850ae2667949b4d

By Mike King

Director, Emergency Communications Solutions – Esri

Last week I had the opportunity to provide a keynote address at the annual conference of one of our computer-aided dispatch partners. My remarks centered on leveraging geographic information system (GIS) technology in a presentation titled "The Art of the Possible—GIS for PSAPs."

I focused my comments on four important, and often disregarded, topics in the 911 industry: digital information sharing, migrating GIS data from 2D to 3D, embracing out-of-the-box web applications, and enhancing business intelligence tools with GIS, specifically focusing on Insights for ArcGIS.

Digital Information Sharing
Agencies around the world are frustrated with the antiquated analog approach of uploading address database information, service areas, and other CAD foundational information on a periodic basis. They recognize that the moment the data is uploaded, it is outdated.

Forward-thinking agencies are embracing digital transformation, allowing end users to take advantage of the most up-to-date information the moment it becomes authoritative. This effort requires agencies to use modern technologies like ArcGIS Hub or Portal for ArcGIS. A hub or portal allows agencies to manage and share geospatial data quickly and securely to those with a need to know.

ArcGIS Hub is an easy-to-configure cloud platform that organizes people, data, and tools to accomplish initiatives and goals. Organizations of any type and any size can maximize engagement, communication, collaboration, and data sharing using the ArcGIS Hub initiative-based approach.

With ArcGIS Hub, organizations can leverage their existing data and technology to work together with internal and external stakeholders while tracking progress, improving outcomes, and creating vibrant communities.  Use Hub to share data, create unlimited websites, organize your work around initiatives, enable collaboration, and inspire action.

Migrating Your 2D GIS Data to 3D
Soon, public safety answering point (PSAP) personnel and first responders will begin receiving z-axis location information (elevation) in the packet of 911 data received in the PSAP. As this information becomes available, agencies will need to view this information on 3D maps to better understand and respond.

The FCC ruling on location accuracy and indoor routing will soon become a reality across America, and it is incumbent upon PSAPs to be able to appropriately respond to the data. This will require significant effort on the part of private and public entities to fully embrace and prepare for the eventuality. With the tools that help you build a 3D infrastructure, your agency can also leverage the analytic functions of 3D, including solutions like the line of sight capabilities and building height and distance measurements.

Embracing Out-of-the-Box Web Applications
Delivering comprehensive GIS capabilities to the field is possible with web applications and native apps for iOS, Android, and Windows. Dashboards, field collection tools, workforce assignment, and tracking are all within reach with Esri's apps for field operations, a collection of integrated, location-based apps that work wherever you do. That means you will have functioning and integrated maps on your desktop, on your mobile devices, or in your browser. It has been proven effective in disconnected environments and on all broadband networks, including the First Responder Network Authority (FirstNet).

Using field apps improves coordination, achieves operational efficiencies, and helps you gain insight. Your authoritative data deserves a solution as specialized as the insight it provides. ArcGIS ensures that your teams in the field or in the command center are using the same data to reduce errors, boost productivity, increase operational understanding, and save money.

Enhance Business Intelligence Tools with ArcGIS Insights
I have watched closely as agencies around the world grapple with visualizing and understanding data. ArcGIS Insights offers a data analytics workbench where you can explore spatial and nonspatial data in an easy-to-use drag-and-drop environment. You don't need to be an expert in data or geographic information systems. You simply access the data and begin to explore

and solve spatial problems. You'll answer questions you didn't know you needed to ask and quickly deliver powerful results.

I'm excited to announce that ArcGIS Insights is now available in beta for Windows and macOS! This means you can work connected or disconnected, right from your desktop. Check it out at ArcGIS Insights.

Interested? 
If you’d like to learn more, downoad our eBook, “5 Ways GIS Empowers Next Generation 911,” or email me and start a dialogue. 

All the best, Mike 
mking@esri.com 
www.Esri.com/911  

By Mike King, Director of Emergency Communications – Esri

Twitter @printcop

In July of this year, public safety professionals from around the world descended on San Diego, California to attend Esri’s 4-day National Security and Public Safety Summit. Over 700 commanders and staff came together to share the challenges and successes they’ve had while protecting over the past year.
 
As the conference began, I stood in awe, hand over heart, as the flag of the United States was presented. I listened intently as our national anthem was powerfully sung.  I felt a sense of gratitude at the reverence displayed by our many international colleagues and government leaders in attendance.
 
During a “moment of silence” for those who had lost their lives in the line of duty last year, my mind raced back to personal friends who died in the line of duty. Their deaths and the accompanying heartache felt by comrades and loved ones suddenly raced back and I found myself stirred with deep emotion. I could see the faces of many of the attendees, and they too seemed to be humbly honoring those great heroes from around the world.
 
Once the summit was underway, I saw police officers, firefighters and emergency managers sitting side-by-side, interacting with each other, both during and in-between sessions. Their common mission of public protection powerfully eliminated preconceived misconceptions and personal biases. Together, they were learning from each other, embracing commonalities and solving problems.
 
I marveled at the great work being done globally, like the work of the Lebanese Red Cross who adopted a new GIS strategy to improve ambulance response times.  These efforts are now saving lives and our colleagues in Lebanon are leveraging that investment to improve their mobile web applications for improved data collection and information sharing.

 
The summit provided examples of real-world, national security and public safety challenges, like those shared by CEO Brian Fontes of NENA, the National Emergency Number Association. Fontes shared NENA’s newly created national PSAP Registry portal, designed to spatially show all public safety answering points (command & control centers). The Registry will support many of the next generation call-taking efforts.

 
Other presentations included how U.S. Customs and Border Protection is saving lives through the Missing Migrant Program. This program was designed to save lives along the 4,200 square miles of the Rio Grande Valley and evidence shows that it’s working. 

Richard Reed of the FirstNet Authority shared how GIS is used in the rollout of the
first voice and data broadband network dedicated to first-responders and Colonel Volker Kozok showed how the German Armed Forces are using GIS to combat hybrid warfare.


 
At one point, I found myself smiling as I reflected on what I was witnessing. It was a true “coming together” of several life-saving disciplines and it included all of the fun-loving banter that exists between first-responders.

 
My personal example goes like this (and sounds like a broken record) as several old firefighter friends approached me with the same humor I’ve heard for 40 years, saying, “Hey King, if you could have scored two more points on your public safety exam, you could have been a fireman too!”  Not to be outdone, and in true form to my law enforcement brotherhood, I simply responded with some of the many reasons why law enforcement is a more noble career, and why we always won the town celebration tug-o’-wars – not just by brawn… but also our brilliance!

 
The National Security and Public Safety Summit offered everyone in attendance with a unique balance between visionary leader keynotes, forward-thinking presentations and networking opportunities where attendees could learn about the rapid advances that are occurring globally, including how GIS is influencing and empowering first-responders. Let's continue the conversation in this GeoNet discussion, how will you work to build resilience and collaborate in the new normal?

We want to thank our generous sponsors of the summit which include our gold sponsors: GeoComm, Juvare, Microsoft, and RapidDeploy; and our silver sponsors: BCS, FirstNet, HERE Technologies, and IBM.  If you missed this year’s summit, we will release the proceedings in the coming weeks. Please plan to join us next year at the National Security and Public Safety Summit on July 11-14, 2020 in San Diego. Those registered can also attend the first two days of the Esri International User Conference where more than 19,000 professionals from around the world come together.