Video multiplexer error

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01-24-2024 06:49 PM
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by Esri Contributor
Esri Contributor

Hi,

I am trying to convert a mp4 video using video multiplexer.

I am getting the following error:

error 002654 An unknown error occured ensure the video is not corrupt and is playble by arcgis.

The mp4 is not corrupted. Would like some help in how to fix this error.

Thanks!

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1 Reply
NickWallingford
Esri Contributor

Hello, I'm happy to help you with this. Are you able to share your data?

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