Geoprocessing tools not working in Arcgis pro

09-30-2022 12:26 AM
New Contributor II


I got this challenge when I work with ArcGIS pro. When I  opened any tool in geoprocessing tool Igotbyhis error

tool has failed to open

When ilooked inside


The external component has thrown an exception.

Can I get an assistance to resolve this issue?

3 Replies
Esri Contributor

Hi @RomuldKiobya 

Could you please confirm the version of ArcGIS Pro you are using? Can you confirm the licensing level inside ArcGIS Pro and appropriate permissions inside ArcGIS Online? 

What type of data is it that you are trying to run the tool with? Is this data produced by yourself or did you get it from another source?

Have you attempted to repair the installation? please check the following link for troubleshooting issues with the software installation, step 2 outlines how to run a repair How To: Troubleshoot installation and uninstallation issues (



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New Contributor II

I'm using Arcs pro 2.9.2,  license personal use, and I'm an administrator

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New Contributor II

The same problem with ArcGIS Pro 3.0.2

SU license Advance with some extensions (Production, spatial, ...)

I did a clean uninstall.



External component has thrown an exception.


I Can´t run any tool.





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