It would be easier to communicate with technical support when possible to insert pictures directly in the message window - like in e-mail. (It is difficult to prepare pictures, numbers in their names, write references to attachements and so on.)
History of my e-mail communication with technical support is written in My Esri TS case history, but there are no pictures from these e-mails neither. Would it be possible to get them into the text, like they came to technical support in the e-mail message?
Thank you
