Workforce Sync delay

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03-19-2024 06:48 AM
Lebo_Kurt
New Contributor

We use workforce twice a year during elections.    We have noted that the the field worker must do a manual such to pull down an assignment.    We are aware of the AutoSynching option every 15 minutes.    Does anyone have a workaround to synch assignments faster than 15 minutes?   We did find the option to turn off the battery optimization in the profile.  This defaults the synch time to 1 minute.  However our users were still experiencing delays. .     

  

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waddellt
New Contributor II

We are also having sync issues.  Our tech is set to auto sync but assignments he completed yesterday afternoon are just coming through this am.  

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