Web Application freeze

01-04-2024 07:55 AM
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New Contributor III

Hello everyone,

I am facing an issue with one of our web apps configured via WebApp Builder. After upgrading to Enterprise 11.1 in August of last year, I started to notice that our app is behaving strangely, but it's not permanent, it's now and then. 
The issue with this app is that after a few minutes of utilization, all the layers and widgets are gone, sometimes even a zoom-in or out causes this behavior.  A month ago I increased the capacity of our feature layers (they are configured with dedicated instances) and last week I created a new map with the same layers, but the issue is still here.

Has anyone else faced this issue? If so, how did you manage to resolve it?

Any suggestion is greatly appreciated.

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