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Security of Customer Data Collected via Survey123

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a month ago
Jo-AnneSweeting
New Contributor

Greetings!

I'm a Privacy Specialist completing a privacy review of Survey 123 and trying to obtain answers to the following questions:

  • Where will our customer data (collected via Survey 123) will be stored?
  • Will the customer data is stored in encrypted format?
  • What does “We may use Customer Data to provide a personalized experience, improve service reliability, combat spam or other malware, or improve features and functionality of the Products & Services” mean in plain language to our customers?
  • Who will have access to the customer data
  • Where would I find the link to information about the features and functionality that enable you to control Customer Data referenced in the Products & Services Privacy Statement Supplement | Esri 

Thanks in advance.

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1 Reply
JamesTedrick
Esri Esteemed Contributor

Hi @Jo-AnneSweeting ,

I would recommend reviewing the documents provided in the ArcGIS Trust Center (https://trust.arcgis.com/en/documents/); if there are questions not addressed, please reach out to the Esri product security team via that site.